To help reduce the risk of developing gambling-related problems, consider the following guidelines:

• Set a budget before playing and stick to it.
• Avoid chasing losses, as this often leads to greater losses.
• Be mindful of how frequently and how long gambling sessions last.
• Take regular breaks during winning streaks, and know when it’s a good time to stop.
• Treat gambling purely as entertainment – not a solution for financial issues or a way to get rich quickly.
• Understand that gambling outcomes are based on chance. No system or strategy guarantees success.
• Refrain from gambling when feeling distressed or emotionally unstable.
• Maintain a healthy balance by engaging in other activities outside of gambling.
• Avoid alcohol or drug use while gambling.

Anyone concerned about their gambling behavior or simply interested in gaining insight can take a quick self-assessment test.

For more information on problem gambling, visit: https://www.ncpgambling.org or https://www.gamblersanonymous.org.

Deposit Limits

Players have the option to set daily, weekly, or monthly deposit limits on their accounts. To establish personal deposit limits, contact the casino’s support team to discuss available options. Please note: increasing or removing these limits is not immediate and will only take effect after 24 hours.

Self-Exclusion

For those who may need a short- or long-term break from gambling, a self-exclusion option is available.

Options include:

• Cooling-off periods ranging from 24 hours to 6 weeks
• A 6-month self-exclusion period*

Once a self-exclusion is in place, it cannot be reversed. This decision should be carefully considered, and seeking advice from a gambling support organization is strongly encouraged.

To request self-exclusion due to gambling concerns, contact the casino support team to explore suitable responsible gaming options. After the initial discussion, a formal request must be submitted via the email address registered to the casino account. Restrictions will only be activated once a confirmation email is sent from the casino.

Players are also encouraged to apply for self-exclusion with any other gambling operators where accounts exist. For a full exclusion, submit a request to the Commission at: https://gamingcommission.ca/interactive-gaming/players/#plLE. This helps ensure the effectiveness of the self-exclusion process.